Keyholding & Alarm Response Edinburgh Scotland

Keyholding and alarm response services provided by Dion International in Edinburgh ensure that a security officer is dispatched to your premises when an alarm is set off. Our keyholding services prevent late-night callouts and always ensure your peace of mind. A response security officer remains on site until a full alarm reset has taken place. A comprehensive incident report, as well as photos of any damage, are provided as well as assistance until the building is completely secure.

As the primary provider of security services for many reputable international organisations across Edinburgh.  Our response security officers in Scotland will guide our clients to make informed decisions, safeguard their people, assets, and reputation.  Dion International in Edinburgh will show you where you’re most vulnerable and then help you to mitigate and safeguard against activities that threaten you the most.  Bomb threats, stalkers, espionage, workplace violence, extortion and supply chain disruptions can arise without warning.  Our security team can provide you with an in-depth analysis of your current security measures to analyse risks, mitigate threats, identify suspects, and ultimately help you manage and resolve various security issues.


As a trusted provider of keyholding and alarm response services in Edinburgh we fully understand that no two clients are the same. We provide bespoke, cost-effective packages to match your specific security requirements. For example, Mobile security patrols are conducted to provide a cost-effective and efficient security service, which may not require a 24/7 manned guarding service. Still, it would benefit from the occasional surveillance patrol or security checks out of business hours.


A keyholding service from Dion International is an excellent option for commercial buildings whose management wants a rapid response to alarms. Your keys are secured as per British Standard BS7984, and we provide clear, detailed, and comprehensive reports.  Our keyholding services in Edinburgh include an open and close service so staff can gain access early in the morning and ensure the building is fully secure at night.  Our security guard will stay on-site as long as it takes, welcoming staff in the morning and locking up after your last staff member has left the building.  Keyholding services can be cost-effective and provide you with peace of mind that the building is always secure.

Mobile Patrols are used to provide a cost-effective and efficient security service to sites, which may not require a full guarding service, but would benefit from an occasional surveillance patrol or manual check.  As a Key holding and alarm response company, we are looking after your property 24hrs a day. Having been alerted by our Control Room, we will dispatch a mobile response security officer to inspect the premises. The response security officer will assess the situation and communicate with the relevant emergency services as required and only leave the premises when the site has been secured and the situation is under control and the client is updated.

An effective proactive measure to deter unwanted visitors on your property or business premises is the use of CCTV cameras. A range of solutions can be provided and installed to suit your needs and budget. Cameras come in many types and have a variety of algorithms to detect things like temperature, masks, helmets, and faces. In case you are away from the premises or home, you can view the CCTV footage on your computer, phone, or tablet anywhere in the world. It can be installed overtly or covertly, depending on your situation and security needs.  Our control room is manned by our in-house security officers 24/7 and a monitoring service can be provided as part of an existing security service you have in place or as part of a fully customised security package with us.


Upon receiving an alarm, Dion International operates a fleet of response vehicles that are prepared to respond at a moment’s notice to our clients’ premises. We are available 24 hours a day 7 days a week.  In the event of an alarm activation at our clients’ premises, our central control room dispatches a licensed security response officer to investigate the incident in a safe and professional manner.  In addition to consulting with the police, our response officers will conduct a full in-depth site inspection, log and record all details of the incident, and prepare a detailed report before resetting alarms and securing the site.

Each security operation is different, so we deploy the services you need for your exact situation.  Dion International’s security teams have extensive knowledge of Scotland and cover localities, such as Edinburgh, Dumfries, Glasgow, North Berwick, Fife, Perth, Dundee, Oban, Aberdeen, The Scottish Borders and Inverness. If you require professional keyholding and alarm response services in Scotland and the UK, contact Dion International now on 0800 009 6960


After your free consultation, we will provide you with an estimate built around a number of factors such as, the task complexity, number of officers required, hours, location and other special requirements and why it cannot be generalised. Please do not hesitate to contact us and let us know how we can be of service to you.
Thank you very much for expressing your interest in our services. It is our pleasure to provide you with exceptional and professional security services in Scotland. We prioritise the well-being and protection of our operatives, and thus, we cannot compromise our values regarding bargaining. Our aim is always to deliver the highest quality services, with a team of highly competent security officers who are dedicated to ensuring that we meet your needs and exceed your expectations. Thank you once again for your consideration, and we look forward to the opportunity of working with you.
Yes, our security officers from government agency backgrounds are qualified and have up-to date licences with the SIA, while Dion International maintains all necessary insurances and is registered with the Information Commissioner's Office.