Personal Injury Investigations in Scotland

Personal injury investigations in Scotland are undertaken where clarity is required around injury claims, capacity, or reported limitation, and where documentation or statements alone are insufficient to support informed decision-making.

Depending on the nature of the claim, investigation may include covert surveillance to establish understanding of behaviour, activity, and functional capacity in real-world conditions.

Injury Claims & Uncertainty in Scotland

Across Scotland, including Edinburgh, Glasgow and Aberdeen, personal injury claims may arise from workplace incidents, road traffic accidents, public liability matters, or other circumstances where physical or functional limitations are reported. In many cases, claims are genuine but difficult to evidence clearly. In others, inconsistencies may emerge between reported restrictions and observed behaviour.

Uncertainty may relate to mobility, daily activity, capacity for work, or adherence to stated limitations. Without objective insight, insurers, legal representatives, or employers may struggle to determine whether claims accurately reflect reality or how best to proceed.

Where uncertainty exists, personal injury surveillance provides a structured means of understanding activity and behaviour in context, allowing claims to be assessed fairly and proportionately.

How Personal Injury Surveillance Is Applied

Each instruction is assessed individually to determine whether surveillance activity is appropriate and likely to provide meaningful clarity. Assessment focuses on the nature of the claim, reported limitations, and whether observation can realistically assist in understanding the situation.

Surveillance activity is then directed toward the specific uncertainty identified, such as movement, physical activity, or daily routine. Scope remains tightly controlled and proportionate, ensuring observation focuses only on what is relevant to the claim.

Information is gathered carefully and considered objectively. The emphasis remains on clarity, relevance, and proportionality throughout, ensuring that surveillance outcomes support informed legal, insurance, or organisational decisions without unnecessary intrusion.

Benefits

• Establish objective clarity around injury claims.
• Reduce uncertainty in disputed or unclear cases.
• Support fair and defensible decisions.

• Apply proportionate, claim-focused surveillance.
• Observe behaviour in real-world conditions.
• Provide insight to inform next steps.