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Before Action Is Taken

We do not begin with deployment.

Every instruction starts with a structured assessment to establish whether our involvement is appropriate and what level of support is required.

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What This Allows

  • Clear understanding of exposure

  • Proportionate response planning

  • Defensible decision-making

    • Who This Is Typically For

    We are typically engaged by individuals requiring discretion, organisations managing risk, and legal or regulatory professionals.

    Private Individuals
    Corporate & Business
    Legal & Litigation

    Our Role Is Not

  • Reactive deployment without clarity

  • Escalation driven by assumptions

  • Generic or off-the-shelf responses

    • Our Approach

    Existing Client Actions

    Access ongoing matters, administrative services, and secure communications related to current engagements.

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    New Engagement Enquiries
    Personal Injury Insurance Fraud Investigators Scotland UK

    Insurance Fraud Investigators in Glasgow

    An insurance fraud investigation in Glasgow is used where the accuracy, legitimacy, or surrounding circumstances of a claim require independent verification. These investigations support informed, defensible decision-making before financial, legal, or organisational action is taken, particularly where unresolved uncertainty may create exposure.

    At Dion International, investigative activity is applied selectively and proportionately. The objective is not escalation, but clarity — establishing facts that allow insurers, employers, and legal teams to act with confidence based on evidence rather than assumption.

    Insurance Fraud & Personal Injury Claims in Glasgow

    Glasgow’s dense urban environment and diverse commercial landscape generate a wide range of insurance and personal injury claims. These include workplace incidents across manufacturing, construction, logistics, retail, healthcare, and public-sector environments, as well as claims linked to road traffic collisions, public liability incidents, and commercial premises.

    The scale and complexity of the city can introduce challenges when assessing claims. Conflicting accounts, inconsistent timelines, or discrepancies between reported limitations and observed behaviour may arise. In some cases, claims are genuine but poorly evidenced; in others, exaggeration or misrepresentation may be suspected, creating uncertainty for decision-makers.

    Where uncertainty exists, investigative support is available from our professional team of surveillance operatives in Glasgow to establish objective facts through intelligence gathering, discreet observation, and behavioural assessment. This allows claims to be evaluated accurately and proportionate outcomes to be applied based on verifiable evidence.

    How Investigations Are Applied

    Each instruction is assessed individually to determine whether investigative activity is appropriate and likely to provide meaningful clarity. Investigations are designed to focus on the specific issues in question, avoiding unnecessary scope or intrusion.

    Evidence is gathered methodically, reviewed objectively, and presented in a clear, structured format suitable for insurance, legal, or internal decision-making. Throughout the process, emphasis remains on relevance, proportionality, and usefulness — ensuring that findings directly support the decision being made.

    Benefits

    • Establish factual clarity before claims decisions are finalised.
    • Reduce uncertainty in disputed or complex claims.
    • Support defensible insurance and legal outcomes.
    • Apply proportionate, targeted investigative methods.
    • Conduct discreet operations in sensitive environments.
    • Deliver objective reporting to inform action.

    Frequently Asked Questions

    What type of evidence is typically gathered during an investigation?

    Evidence may include time-stamped observations, photographic or video material, and contextual analysis relevant to the claim. The specific evidence gathered depends on the nature of the uncertainty being examined.

    Can investigations assist with early claim resolution?

    Yes. Establishing objective facts early can help clarify liability and credibility, often reducing the likelihood of prolonged disputes or formal legal proceedings.

    How is the scope of an investigation determined?

    Scope is defined during an initial assessment, based on what information is missing, what matters to the decision being made, and whether investigative activity is likely to provide meaningful clarity.