1. Introduction
We are committed to protecting the privacy of our website visitors and customers. This policy explains how we collect, use and safeguard your personal data. By using our website, you consent to the practices described in this policy, including our use of cookies. Our website includes privacy controls that allow you to manage how your data is used, including marketing preferences. These controls are accessible via your customer account area where applicable.

2. How We Use Your Personal Data
We may process the following categories of personal data:

Usage Data – including IP address, browser type, device information, location, referral source, visit duration and pages viewed. Purpose: website analytics and improvement. Legal basis: legitimate interests.

Account Data – including name, address, email, phone number and preferences. Purpose: account management, service delivery, security and communication. Legal basis: contract performance and legitimate interests.

Publication Data – information submitted for publication. Purpose: website administration. Legal basis: contract performance and legitimate interests.

Enquiry Data – information submitted via contact forms. Purpose: responding to enquiries and marketing relevant services. Legal basis: legitimate interests.

Transaction Data – billing and payment records. Purpose: service delivery and record keeping. Legal basis: contract performance and legal obligations.

Marketing Data – newsletter subscriptions and notifications. Purpose: sending updates and promotions. Legal basis: consent or contract performance.

Correspondence Data – emails and messages. Purpose: communication and record keeping. Legal basis: legitimate interests.

We may also process personal data where necessary for legal claims, insurance, risk management, legal compliance or protection of vital interests.

3. Sharing Your Personal Data
We may share your data with group companies, insurers, professional advisers, payment providers, third-party suppliers where relevant to your enquiry and legal authorities where required. Third parties act as independent data controllers and provide their own privacy policies.

4. International Transfers
Your data is processed and hosted in the United Kingdom. Where international transfers occur, appropriate safeguards are in place. Please note that data published online may be accessible worldwide.

5. Data Retention
We retain personal data only as long as necessary for business, contractual and legal purposes. Minimum retention period is 30 days unless longer retention is required by law.

6. Policy Updates
We may update this policy periodically. You should review this page regularly. Significant changes may be notified by email.

7. Your Rights
You have the right to access, correct, delete, restrict or object to processing of your data, request data portability, withdraw consent and lodge a complaint with a supervisory authority. Requests can be made by emailing [email protected]. We may request identification for verification.

8. Third-Party Websites
We are not responsible for the privacy policies of external websites linked from our site.

9. Children’s Data
Our services are not intended for persons under 16. If such data is identified, it will be deleted.

10. Updating Your Information
Please notify us if your personal data changes.

11. Cookies
Cookies are used to authenticate users, personalise content, analyse website performance, manage consent and deliver advertising. We use Google Analytics and Google AdSense.

12. Managing Cookies
Most browsers allow you to block or delete cookies. Blocking cookies may affect site functionality.

13. Company Details
Dion International Ltd
Hudson House
8 Albany Street
Edinburgh
EH1 3QB

Contact via website form, telephone or email published on our website.

14. EU Representative
Contact details as above.

15. Data Protection Officer
Contact details as above.